How to track your support requests

There are two ways to access to the dashboard of your support requests:

1- In the Help desk / Issues menu, click on Follow my requests.

You will be redirected to our Zendesk support tool to log-in.

2- by using the link  https://thunes.zendesk.com/hc/en-us  and log-in

On the dashboard, you can flter your requests according to their status.

We recommend you to reply directly to the support emails to ensure a better follow-up.