Thunes Support
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Activity overview
Latest activity by Thunes Support-
Thunes Support created an article,
Two-factor authentication - Enabling , Login & Managenement
To increase security, you can enable two-factor authentication (only available via a mobile app). First, go to the menu Two-factor authentication. Then read the instructions and verify that you a...
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Thunes Support created an article,
Invoices
1- Downloading Your invoices are available for download from BackOffice. Simply click on the icon to download an invoice. 2- Invoices are not available for our users If you see that there...
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Thunes Support created an article,
Exports generated on a regular basis
Exports generated with a Thunes configuration appear in the My Files section: 1. Choose the type of report you want (e.g., "reconciliation report"). 2. Then download it using the button. Othe...
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Thunes Support created an article,
Exporting - Understanding your account statement export
You can visualize the various types of credit/debit operations on your payment account: Payment orders & fees: Charge – POId=123456789000 – Debit/credit card: Credits your account for the payment ...
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Thunes Support created an article,
Accept_Exporting documents (payment order, operations & account statements)
It is possible to export different kinds of documents depending on your access rights: Payment orders Operations Account statements You can export for a selected period using BackOffice.Once yo...
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Thunes Support created an article,
Define a planned/regular transfer
A scheduled withdrawal is a regular transfer made to your external account according to defined rules. To create a planned transfer, first go to the menu Scheduled withdrawals Then click on...
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Thunes Support created an article,
Make a transfer / payout
From the Back-office, go to Transfers, then Perform transfer. 1.Choose a source account for which you have access rights in the system.The balance available for the transfer is shown in the lis...
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Thunes Support created an article,
Accessing your account statement
You can access your account statement through the Accounts menu you can display: Options descirption (funds, balance, options): 1. Account balance: The balance actually validated by the system ...